This Fuel case is very useful when you are not close to outlet or in your car to charge your phone.Very solid designed and light weight.I have used for over a month no problems so far.If you are heavy user of Blackberry Tour you must have it.little expensive but every penny worth it.Simply I just loved it.Thanx Case -Mate!!!
Good idea but very poor quality control
User: G Hayes, Apr 9, 2010
Pros: Good idea
Cons: Very bad quality control - good luck may the force be with you . I doubt the case will last more than a month before failing
I had bought this item in January 2010 and the battery indicator lights did not work. The replacement clip broke after 10 days. The next replacement the unit stopped charging and finally the fourth replacement on/off switch failed.
The company stopped sending me replacements saying it was out of warranty. I also did a little internet research and it looks like many people had the same issues.
I called customer service at Casemate and told them the product idea is fantastic but the unit has quality control issues that had to be addressed. They denied the unit has "issues".
Expert advice available weekdays 8am-5.30pm ET at (866) 904-5772
We gladly accept
Our Customers Say...
"Once again thank you for your wonderful customer service. I deal in the customer service industry everyday and really appreciate it when I come across a company that does an above average job of customer service. I will give you the best compliment that I know of - I will refer you to others."
- Casey, FL