Pros: Constructed well
Cons: a Little hard to install and remove
Love this case for my new phone. The screen protector built into the case is great.
Great OtterBox Protection
User: Jim B, Mar 26, 2012
Pros: Outstanding Protection for Phone
Cons: Screen protector could be closer to the screen, especially at the end (near the buttons)
Ive been a long time OtterBox consumer and one of their biggest proponents. I have an OtterBox on my Playbook, i had a Defender case on my Bold 9650, and i own several other OtterBox travel cases. This is the only one i havnt given 5 out of 5.
The fit of the hard case to the phone is excellent. The rubber adds protection to the phone i havnt seen from any other case. The fit of the phone into the belt clip is secure and i have no worries about the phone falling out of the belt clip, or the belt clip failing.
For a user that carries their phone in an industrial environment, or is a "rough handler" of their phone, i would VERY highly recommend this case!!
The fit for the screen protector isnt up to the standard im used to for the Defender product line. The bottom edge of the film (near the buttons) is several millimeters from the surface of the phone. This leads to issues with the soft buttons and typing in portrate position.
My solution to this was to remove the screen protector from the case and install a film protector on the phone. The screen protector on the case was easy to remove without any tools, and the film protector i applied didnt interfere with the fit of the case.
If they can figure out how to fix this screen protection issue, its a SOLID 5 stars out of 5. IF youre willing to go to the trouble i did of removing the film and appling one to the phone..its a 5 stars out of 5..but as its sent, the best i can offer is a 4 of 5.
OtterBox Defender for BlackBerry Torch 9850
User: Dan D., Feb 8, 2012
Bought this for my new BBerry Torch 9850 for phone protection plus the integrated belt clip. Fits great, feels like its bulletproof. Like other reviews, the screen protector could be better. Also slight interference at the bottom of the keyboasrd when typing in landscape mode. No real complaints. OtterBox is the best protection for mobile/smart phones hands down. Also great service from Crackberry.
Great case, but a poor built-in screen protector
User: Lee Garstin, Feb 1, 2012
Pros: Highly durable, secure case
Cons: Built-in screen protector causes more problems than it fixes
I adore the case, but the built-in screen protector performs poorly. For one, it doesnt cover the entirety of the front of the phone, which is fine in itself, but when you couple this with the fact it bows a little and does not sit flat on the screen, this opens up the door for all kinds of pocket lint and debris to tuck itself in between the screen and the inside of the screen protector. That alone is reason enough for otterbox to rethink this design, but the bowing screen protector heavily affects functionality of the touchscreen also, making it very dificult to use the phone at all.
Fortunately, the screen protector is fairly easy to remove. Its hot glued to one of the inside plastic parts of this case and was taken off without any trouble. I then purchased an inexpensive adhesive screen protector and I was good to go!
Very nice case
User: B Rudy, Oct 21, 2011
Pros: rugged heavy-duty case and clip, protects phone
Cons: screen protector and case make it difficult to press edges of screen sometimes
Very nice case, heavy duty belt clip, only downside is the screen protector is open along bottom allowing dust in and case sometimes make it difficult to press edges of screen with thumb when trying to type fast typing in portrait, all in all, very nice case, worth the price